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Color laserjet 5500 2
First off you seem to be doing a lot and getting nowhere. Lets try a logical approach but you will have to answer all questions. First turn off the printer and then use the instructions below to start the printer bypassing the calibration. Only have the power connected to the printer and no jetdirect card in the slot.
Calibration bypass
During certain diagnostic procedures, you will need to bypass the automatic calibration that
is performed whenever the printer is turned on.
To bypass calibration
1. Turn the printer on and watch the control panel display.
2. When the display begins showing the memory count, press and hold down arrow until all three lights on the control panel are lit.
3. Press up arrow.
4. Press PAUSE/RESUME. The display should show SKIP DISK LOAD.
5. Press until SKIP CALIBRATION is highlighted.
6. Press . The printer will skip calibration and then continue its power-on sequence.
When the printer comes to ready go to the diagnostics menu and choose disable cartridge check. You may have to select it twice. The printer should not try to calibrate. Now remove all toners and try to print a configuration page. Does it print a blank page? If it does put in the black toner and do a configruation page again. Does it print? If it does remove the black toner and put in the next color and do the test again. Do this for all 4 toners. If it fails for only one of the toner, that could be the issue, but to make sure put another toner in that toner's slot and try again. If it still fails then you ave a problem with that slot.
Color laserjet 5500 2
Calibration bypass
During certain diagnostic procedures, you will need to bypass the automatic calibration that
is performed whenever the printer is turned on.
To bypass calibration
1. Turn the printer on and watch the control panel display.
2. When the display begins showing the memory count, press and hold down arrow until all three lights on the control panel are lit.
3. Press up arrow.
4. Press PAUSE/RESUME. The display should show SKIP DISK LOAD.
5. Press until SKIP CALIBRATION is highlighted.
6. Press . The printer will skip calibration and then continue its power-on sequence.
When the printer comes to ready go to the diagnostics menu and choose disable cartridge check. You may have to select it twice. The printer should not try to calibrate. Now remove all toners and try to print a configuration page. Does it print a blank page? If it does put in the black toner and do a configruation page again. Does it print? If it does remove the black toner and put in the next color and do the test again. Do this for all 4 toners. If it fails for only one of the toner, that could be the issue, but to make sure put another toner in that toner's slot and try again. If it still fails then you ave a problem with that slot.
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